You can find more information in the following articles here and here. If you experience issues following this update, please check your internet connection. Once it has successfully connected, your Gold bars should be restored to their expected level.

If you typically Sign-in to play Microsoft Jigsaw, your amount of Gold may briefly show a total of 1,500 while the new update connects with your Xbox Live account. Smaller than normal puzzle pieces when starting a large puzzle.Īny Jigsaw puzzles or collections that have been purchased in the past should be available to you following this update.Updates to meet Windows 10 and later operating system requirements.Memory issue impacting lost puzzles & gold.The updated version will include the following fixes: You will not be able to update to the latest version of Jigsaw if you are not on the Windows 10 or 11 operating system. Please Note: Windows 8 is no longer supported by Microsoft. If you don't have the latest version, you can manually update your game by following the step here.

You can check your version by clicking on Settings>About in the game itself. 0) will automatically update on your device. We appreciate your patience as we worked toward this resolution. If necessary, please follow the link to learn more about App Switcher: Ĥ.UPDATED March 23, 2023: A fix is now available to address these issues. When you play Magic Jigsaw Puzzles, please close all other apps that are opened in the background (App Switcher). to delete a puzzle in My Photos, tap and hold it, then tap the delete button.ģ. Tap the trash bin icon to remove the puzzleī. Tap the puzzle you want to delete to put a checkmark on it Tap and hold any puzzle to bring the delete option To delete a downloaded puzzle in the Club: Such puzzles can't be restored later, unfortunately.Ī. Delete as many completed puzzles (downloaded puzzles in the Club and created via My Photos) as possible. You can restore them later from the Shop, the My packs category.Ģ. To delete a pack, please tap and hold it, then tap the trash bin icon. completed packs from the Completed folder and any unnecessary packs. Delete as many packs from the My collection page as possible, e. If your puzzle pieces freeze while playing, please do the following:ġ.

Microsoft jigsaw locks up